This is relationship marketing, not publicity. We help you relate, stay relevant, and remembered well.
“It's easier to love a brand when the brand loves you back.”
– Seth Godin
How you communicate with the public is the foundation of PR. We believe in the mutually beneficial relationship between a customer and a business owner and aim to communicate that effectively for the sake of clarity and earned trust.
When a force disrupts your business (like we saw across the board with Covid-19) how are you communicating changes to your customers? How do you make sure to maintain a level of transparency in the midst of change so it doesn't strike fear?
We can support you in the complexities of navigating relationships with the media and outside organizations, as well as your day-to-day operations like responding to reviews, assessing feedback, and assisting in the implementation of progressive change.
PROCESS & CULTURE
Part of the job is conveying to the public why you do what you do. The other part is improving that process.
We make sure to hold you accountable to your own values and develop solutions that align with your goals and your customer's needs.
You need a clear mission your team can stand behind, a process that delivers on your promise, and a reputation for doing what's best for all your people.
Get in touch to hire your Public Relationship Manager for assistance in:
Crisis Communications Planning
WE MAY NOT BE FOR YOU IF...
You want us to lie
You're not interested in accountability or change
Your staff is already on strike
You're more worried about how it appears than how it is